Private Policy
ChurchStream (“ChurchStream,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, services, and communications, including SMS messaging.
Information We Collect
We may collect the following types of personal information:
Contact Information: name, email address, phone number
Account Information: organization name, role, and account details
Communications: messages sent via email, phone, or SMS
Usage Data: information about how our services are accessed and used
Technical Data: IP address, browser type, device information
How We Use Personal Information
We use personal information to:
Provide and operate ChurchStream services
Respond to support requests and customer inquiries
Communicate regarding accounts, onboarding, and technical support
Improve our platform and customer experience
Comply with legal and regulatory requirements
SMS Communications
If you choose to communicate with ChurchStream via SMS:
Messages are conversational and support-related
Messages may be sent in response to customer-initiated inquiries or as follow-ups related to support or account assistance
Message frequency varies based on your interaction with us
Message and data rates may apply
You may opt out at any time by replying STOP
For assistance, reply HELP or visit https://churchstream.io
SMS consent is not shared with third parties or affiliates for marketing purposes.
How We Share Information
We do not sell or rent personal information.
We may share information only with:
Service providers who help operate our platform (e.g., communications, hosting)
Legal or regulatory authorities when required by law
All service providers are required to protect your information and use it only for authorized purposes.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.
Data Retention
We retain personal information only as long as necessary to provide our services or meet legal obligations.
Your Choices
You may:
Request access, correction, or deletion of your personal information
Opt out of SMS communications at any time by replying STOP
Contact us to update or remove your information
Children’s Privacy
ChurchStream does not knowingly collect personal information from children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@churchstream.io
Website: https://churchstream.io